Oriental Rugs

Consumer Information Report for Rug Cleaning Mansfield/Ashland, Ohio



Area rugs should not get the same treatment as your wall-to-wall carpet!

Many area rugs such as fine oriental rugs are very costly and are made from fragile natural fibers, dyes and foundation materials that cannot be cleaned in the way we usually clean synthetic carpets (such as nylon, olefin and polyester).

Most professional carpet cleaning systems involve the use of high heat, high water pressure, extreme agitation and intense chemical activity. Most area rugs cannot be cleaned using these tactics. A more gentle “hand washing” process must be used to safely clean area rugs.

Because more time is involved in hand washing and more complex cleaning products must be utilized to avoid damaging the fibers and dyes, you would expect that area rug cleaning would be more costly than standard carpet cleaning. It is.


Because of the dense pile construction of area rugs, dirt particles work their way down through the fibers - to the backing foundation of the rug where they cannot be removed by ordinary vacuuming.

This loose grit wreaks havoc on your rug’s delicate fibers, causing a cutting abrasive action as you walk on the rug. Abrasion accounts for fiber loss (wear) and embedded soil stains.

Other types of soil including food particles and pet oils “hide” in the dense pile, making your rugs an ideal haven for germs, bacteria, and other nasty creatures such as dust mites!

Dust mites are too small to be seen but are the most common cause of year-round allergy and asthma. They live in mattresses, pillows, carpets, rugs, furniture, bedcovers, and clothes – anywhere they can feed on dead flakes of human skin.

All foreign pollutants in your rugs should be removed by professional cleaning on a regular basis to keep your rugs “healthy”.

We use a thorough high-volume clear water rinse extraction process. You see, the amount of water used to clean area rugs is directly proportional to the amount of soil removed in the rinsing process.


We can arrange for a pickup and delivery of your rugs for a small fee. Please call (419) 529-6422 for an inspection appointment. Your high traffic rugs should be lightly cleaned several times a year and thoroughly, professionally cleaned at least once a year. Low traffic area rugs should be cleaned every 2-3 years to rinse away accumulated dust and soil. Even if the rug doesn’t LOOK dirty...it should be routinely washed.


Welcome to our Cleaning Tour! We will take you on a quick trip through our cleaning process, from pre-cleaning inspection to finishing work.

PRE-CLEANING INSPECTION: Each rug is inspected for any pre-existing conditions. Many times, soil covers up dye lot variations (abrash), fiber staining, prior dye bleeding, worn areas or white knots that become “uncovered” after the cleaning. Some of these are weaving characteristics (abrash and white knots), and others are damage that can possibly be repaired or reversed. We will discuss any areas of concern that you have regarding your rugs, and your options.

DUSTING: Once the pre-cleaning inspection is complete and the cleaning proceeds, the first step is dusting. Some rugs can hold up to one pound of dirt per square foot before it will “look” dirty. Dusting is an important first step to the cleaning process. This is performed with a vacuum cleaner to “loosen” the dirt out of the foundation of your rug.

FLOODING: The dyes of your rug are tested for colorfastness. If the dyes are not colorfast, then the rug is bathed first in a dye stabilizer to set the dyes during the cleaning process. The rug is then given a cool water, mild shampoo bath, using soft brushes for mild agitation. The rug is soaked for a certain length of time, depending on how much surface soil and spot- ting needs to be gently worked out an rinsed from the rug’s fibers. The rug is thoroughly rinsed with water and then the water is vacuumed out with a professional recovery machine.

DRYING: Air movers are used to help facilitate drying, without the use of high heat (so there is no worry of shrinkage). Upon a first cleaning, it is typical for a rug to shrink slightly (less than an inch) – just as cotton and wool clothing does in even a cold water hand cleaning. And as for throwing wool or cotton in a high heat dryer, you know this shrinks natural fibers ...this is why we dry our rugs the way we do.

FRINGE WORK AND FINISHING Fringe tassels are cleaned an additional time after the bath. The tassels are then dried. The rug is given a final grooming with a horsehair brush, and then rolled and ready to go home.

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