Emergency Services

We're there when you need us the most!

Shambaugh Cleaning & Restoration offers full mitigation services for all of your emergency needs.  We have technicians on call 24 hours a day, 7 days a week! 


There are big differences between ordinary carpet cleaners and Mitigation Restoration Specialists. It seems like every contractor with a pry bar and a sledgehammer as well as every guy with a shop vacuum is trying to pass themselves off as a restoration specialist these days. But REAL specialists know more than demolition and water extraction.

There’s intense training from international institutions, such as the IICRC, a non-profit organization that establishes standards for these industries and properly prepares the specialist with critical skills that imposters can only guess at. Skills like “Psychometrics”- A scientific way to figure out exactly how much drying equipment is needed to dry your building without risk of exposing you to dangerous mold or mildew growth or damaging your structure.

Shambaugh’s is the only IICRC Certified Firm in the area which means all of our technicians are IICRC Certified. We have signed and agree to adhere to the IICRC Certified Firm Code of Ethics, and are insured. Our technicians have attended an IICRC approved school, passed a written examination, received hands-on training, and are required to maintain their certifications by learning about the latest in restoration technology and techniques. You can be assured that they will provide you and your insurance company with the highest level of service.



Ventilate wet areas.  Turn on air conditioning for faster drying in summer.  In winter, alternate cycles of opened windows and heating.

Remove water from flat surfaces with sponges.

Pull up wet rugs and carpets if hardwood floors are below.

Move computers, other electronics and valuables to a dry environment.  Remove lamps and other items from wet furniture surfaces.

Do Not:

Do not enter rooms where there is wet and sagging ceiling.

Operate vaccums, computers or other electrical appliances while standing on wet carpet or floors espcially wet concrete floors.

Use heat to dry closed building interiors.  Mildew and moisture damage can occur.

Leave wet fabrics in place.  Space them apart to dry.


Wash hands frequently to avoid contaminating yourself and others with hazardous bacteria.

Consider all surfaces and items contaminated until they can be properly cleaned.

Keep children, elderly people and pets out of contaminated areas.

Do Not:

Attempt to decontaminate surfaces with over-the-counter germacidal products.  They are unlikely to fully decontaminate surfaces and affected items.


Open windows for ventilation (if weather permits)

If it is winter and the heat is off, pour antifreeze in toilet bowls, tanks, sinks and tub drains to prevent freeze damage. Call a plumber to drain water lines.  Water pipes can cause additional damage if they burst.

Relocate pets to a safe environment.

Do Not:

Turn on any electrical appliances until they have been cleaned and checked.

Use food items or canned goods that have been exposed to heat.

Attempt to wash fire residue from walls, ceilings and other surfaces.


Respond to emergency calls immediately. We respond 24/7 and can be at your home usually within an hour.
Instantly act to stop the spread of the damage. Water damage spreads in all directions, outward in an ever widening circle, down through materials, even upward by soaking into fabrics. Containment of damage is the most important step to minimizing costs and minimizing total time required to restore the entire site to its original condition.
Act quickly to eliminate safety and health hazards. A damaged environment puts forth a variety of hazards, from electrical fires and slip-n’-fall injuries to the spread of contagious viruses and disease.
Extract damaged materials and debris safely, economically, and efficiently. The last thing you want at a damage site is an “amateur” bumbling around creating more damage while trying to remove goods and materials!
Dry out the entire environment and the materials in the environment with professional equipment. During the drying process the air is typically computer monitored to maintain a proper balance of temperature and humidity. Proper drying techniques get the job done as quickly as possible without shrinking fabrics, other damage, leaving damp areas, etc.
Restoration combining comprehensive cleaning, stain and odor removal, fungus eradication, re-construction and replacement as needed.

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